Returns & Exchanges

At Shop Buzzed, we prioritize the freshness and safety of our artisanal food products; therefore, we offer a 14-day return window for unopened items and full replacements for any goods damaged during transit. Due to the perishable nature of our inventory, opened food items cannot be returned for a refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 14 days of delivery with your order number and a brief explanation for the return or exchange.

• 2.
  Document Any Issues

  If your order arrived damaged or incorrect, please attach clear photos of the packaging and items to your initial email for rapid processing.

• 3.
  Pack and Ship

  Once approved, securely pack the unopened items in their original packaging and use the prepaid shipping label provided by our team.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned goods, your refund or store credit will be processed back to your original payment method within 5-7 business days.